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What are Behavioral Services?

At Ariel, we view all behavior as communication. That’s why our approach focuses on understanding what someone is trying to express and teaching more effective ways to meet their needs.

Behavioral Services help individuals express themselves in safe, healthy ways, replacing challenging behaviors with positive ones through skill-building and emotional regulation. Services are available for individuals age 16 and up with intellectual and developmental disabilities (I/DD). Our team uses evidence-based techniques to reduce stress, promote safety, and support lasting growth. Many people come to us after trying other supports, like medication, counseling, or speech therapy, and Behavioral Services work alongside them.

The Ariel Difference

Behavior tells a story—and at Ariel, the focus is on understanding that story with curiosity, empathy, and respect. Rather than simply responding to challenging behaviors, our approach recognizes the impact of past experiences and uses that insight to reduce stress. Every intervention begins with the least intrusive strategies, building trust and safety before introducing change. Sessions often start with a simple question: “What do you feel you want to do here today?”

Our team brings specialized expertise through proven Applied Behavior Analysis (ABA) techniques. It’s led by a master’s-level Board-Certified Behavior Analyst (BCBA) and includes Registered Behavior Technicians (RBTs). That expertise works hand in hand with families and Ariel’s therapy team, so positive changes can carry beyond sessions into daily life. For one person who communicates without words, that meant learning to raise a hand instead of pinching to get someone’s attention. The result? Learning spaces where individuals want to be, where growth feels natural, and where real-world progress happens on each person’s own terms.

The Ariel Difference: Growth, Connection, Understanding
Two young men laughing together, one with an arm around the other’s shoulder
A smiling young woman sitting outdoors under trees with a small white dog in her lap

Types of Behavioral Services

We personalize plans to meet the unique needs of Members (the people we serve) and their support teams. Here are some of the services we offer:

  • Behavior Assessment and Planning | We look at the “why” behind behaviors and create a custom plan to support positive changes. This might include teaching frustration tolerance or social interaction skills.
  • Skill Building | From communication and hygiene to problem-solving and daily living skills, we focus on what matters most to the individual.
  • Family and Caregiver Support | We offer training, coaching, and tools to help caregivers support progress at home and in everyday life.
  • Positive Reinforcement | Using encouragement, praise, and meaningful rewards, we help individuals build self-confidence and lasting habits.

Across all of these, we often build sessions around play and activities each person enjoys.

Additional support available with Behavioral Services

Members in Behavioral Services may also access other supports that enhance success, such as:

Where we provide Behavioral Services

Currently, Behavioral Services are based out of our Grand Junction headquarters. Availability in other areas may vary—contact your regional HQ to see if we can serve you locally or remotely.

How to get started with Behavioral Services

For ages 16–20, Medicaid typically funds services through its Pediatric Behavioral Therapies benefit, part of the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program. Services require a diagnosis of I/DD and a provider referral. This benefit can also cover skills the adult waiver doesn’t, like daily living, job-related, and some school-related skills.

For ages 21 and up, the Developmental Disabilities (DD) Waiver usually covers services. Members can get a referral from their Ariel case manager or reach out directly if not already connected. You don’t need to be enrolled in another Ariel program to receive Behavioral Services.

Private insurance or private pay options may also be available. Our team is happy to walk you through the process and help you find the right fit.

Give us a call at (970) 245-1616. We’ll listen to your needs, answer your questions, and work with you to build a plan that supports success.

Frequently Asked Questions (FAQs)

If you don’t find what you’re looking for below, feel free to ask your question via our Contact Form.

If you’re 16 or older, have an I/DD diagnosis, and are facing behaviors that make daily life harder or less safe, you likely qualify. Call us at (970) 245-1616 to confirm and to get started.

Challenging behaviors are often a form of communication by individuals in distress. Our services focus on understanding the root causes and addressing these behaviors by teaching safe, effective ways to communicate. Medication and restrictions can play a role in keeping people safe. Learning new skills does, too, and that’s where Behavioral Services come in. Ultimately, we aim to reduce restrictive measures while promoting independence.

We address a wide range of behaviors, including but not limited to:

  • Self-harm (e.g., hitting, biting oneself)
  • Aggression (e.g., pinching, hitting others)
  • Elopement or running into unsafe spaces
  • Property damage (e.g., smashing objects, throwing things)

Behavioral Services are very individualized and may look different depending on the person’s behaviors and needs. They might take place in an office, at home, in the community, or alongside other Ariel services like Day Program or Vocational Services. For example, some Members work with us daily; others benefit from simple changes in their environment or caregiver approaches.

We often start with proactive strategies—like structured routines or planned activities—and build in motivational tools to encourage lasting change.

Our team approach relies on the involvement of families and caregivers who work directly with each Member.

ABA is an evidence-based approach that focuses on identifying triggers, building skills, and reinforcing positive behaviors in real-world settings. Decades of research back it, and providers use it to improve communication, social interaction, hygiene, safety, and independence. At Ariel, ABA is person-centered: sessions follow each person’s preferences, with respect for their rights and dignity.

Because caregivers play a central role in ABA success, we’re here to support them every step of the way.

Members often gain life-changing skills: expressing their feelings, forming friendships, caring for themselves, and thriving in group settings. Many achieve greater independence, allowing them to stay in less restrictive environments and enjoy healthier, fuller lives.

One Member, for example, helped develop his own behavior support plan. Hard days that once came several times a week became rare, and he built stronger relationships with peers and staff. Another Member who once found it hard to leave her mother’s side now joins a women’s social group in the community.

The short answer is as long as they need to. Most Members engage for several months; adults may take longer due to longstanding habits.

For Members under 21, Medicaid approves services for up to six months at a time, and we request renewals as needed. For adults, reauthorization typically happens each year.

Our team is led by a master’s-level Board-Certified Behavior Analyst (BCBA) and includes certified Registered Behavior Technicians (RBTs) with 40+ hours of specialized training. In addition, all staff receive ongoing training in trauma-informed care, safety, medication administration, and more. The team has completed training in Skill-Based Treatment, an approach focused on teaching communication and coping skills while keeping sessions safe and comfortable.

We also provide training specific to the needs of each individual we serve.

Yes, in some cases, depending on availability. In-person services offer the broadest options. For people who live far from our offices, virtual sessions can make services easier to reach. We’ll help figure out whether remote services are a good fit.

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